Complaints

AI FOR ALPHA
35 boulevard d’Inkermann
92200 Neuilly-sur-Seine, France

Submitting and handling a complaint

You may submit a complaint free of charge to Béatrice Guez at beatrice.guez@aiforalpha.com or by post to AI FOR ALPHA at the address above. We acknowledge written complaints within ten working days of the date they are sent, unless a substantive response is provided within that period. We respond within two months of that date, except in duly justified exceptional circumstances, in which case we inform you.

Mediation and other remedies

After first submitting a written complaint, you may apply to the AMF mediator for a dispute within its jurisdiction: www.amf-france.org/Le-mediateur, or Médiateur de l’AMF, 17 place de la Bourse, 75082 Paris Cedex 02, France. Mediation excludes disputes between professionals. Other statutory and contractual remedies remain available.